Expanding from payments to full-service banking with Tyro
About Tyro
Tyro is an ASX-listed leader in business payments, serving more than 70,000 merchants across Australia. With its own banking licence and deep payments expertise, Tyro sits at the intersection of commerce and finance, helping businesses move money faster, smarter, and more securely.
The opportunity
Tyro recognised a strategic opportunity to expand its banking services. Merchants who used both banking and payments services generated triple the gross profit than payments-only customers and 1-in-4 merchants were actively seeking banking products from Tyro. To execute, Tyro needed:
A banking platform fit for tomorrow
Tyro needed a modern, integrated banking platform that was efficient, compliant, and built for scale.
Payments-banking integration that makes sense
By uniting payments and banking, Tyro could capture revenue that was flowing to other institutions and strengthen merchant relationships.
Product innovation that drives growth
New lending products tailored to small-business cash-flow needs would boost both merchant success and Tyro’s long term growth.
The solution
Speed that sets records
In just six months, Tyro launched complete mobile and web banking apps on the Constantinople platform, including full transactional banking and lending products.
Seamless migration, zero disruption
Following launch, Constantinople is executing a clean migration of Tyro’s entire customer base with no dual processing or legacy friction.
Business tools that deliver
Tyro’s business customers now manage sophisticated accounts, payments, and cards in one place, supported by multi-level approvals, granular permissions, and real-time insights.
Lending for merchants
The merchant cash-advance product integrates directly with Tyro’s payment systems, enabling 10-minute credit decisions and instant funding when businesses need it most.
AI-Agent
The Tyro AI-agent is designed specifically for businesses. It understands how merchants operate, including payments, settlements, fees and cash flow, resolving queries in real time 24-7. Complex cases are escalated with full context, reducing customer friction.
The result
“Constantinople has been an amazing partner, delivering reliably, on time and to scope. Their depth across product, security, operations, and go-to-market execution enables us to serve our merchant customers better than ever.”
Jon Davey, Ex CEO, Tyro
Tyro is extending its market leadership, deepening customer relationships, and scaling into a full financial-services business. The partnership with Constantinople redefined fast, seamless integrated payments and banking built for growth.
